Tuesday, April 26, 2005

Type of people

Barely 6 mth into my job, i have come into contact with alot of people. Different clients different days. Like our thumbprints, not a single person is alike in terms of thinking, acting and doing things. But i have come to the conclusion that if a person want to avoid you, he can gives all sorts of arguement and excuses which will force a dog to jump over the wall and the pigs will fly. No forgetting, sun will rise from the west.

However i do much love this challenges. Every job has its challenge. When i was a mechanics, my challenge was how to troubleshoot the vehicles, the machines to make it work. Ocassionally still have to beat the time in order to get things done. But dealing with people is yet another story. When you thought you have troubleshoot his worries and queries, he will come up with more questions to worry you! Sometimes these questions are asked to satisfy their inner curosity. But most of the time, the questions are asked in oder to make you stumble and lost your tongue which will they then, say "i am sorry you are not competent". But then, how to answer a questions which you yourself can't even answer?

Sometimes in the line, i wonder, do i really have to con or confuse in order to get the deal? I am not a story teller. Whatever i present is based on 3rd parties facts. Newspapers clippings, report from major independent financial firms, whatever whatever. I have display them as my arsenal. They do pack a potent punch but people still, denied them. Look like Straits Times is not all that convincing in its news reporting! Ha!

Back to the people. Like i say, alot of people i met. I am going to list them below and you all can have a good read.

Overly polite type
Once, at pasir ris while doing a road show, i met this overly polite guy.
"Hi sir"
"thank you thank you"
"would u like.."
"thank you than you"
?? " but i haven't do anything to help you"
"thank you thank you"
"but.."
"thank you thank you"
and he just walked faster and faster with each thank you thank you.

Lie in front of you type
I saw this macik and i approach her.
"sorry lah, busyyy"
And after saying busyyy, she walk slowly to the atm machine, withdraw her cash, and walk past me, very slowly.

Sue you type
I approach this man smoking near a dustbin. He don't look like that kind who could afford the lawyer's fee based on his dressing.
"Hi sir could i do a survey with you"
" go away"
Since you are rude, then lets play
"why sir, i haven't done anything"
"look i am not interested"
"of course you aren't, because i haven't show you anything"
"if you bother me, i am going to sue you"
hm..i should hand my friend name card to him to let him engage him to sue me.

Conspiracy type
Once i was talking to this bus driver at bedok. It was him that i verbal diarrhoea and get a somehow sarcastic talk by my friend boss. Apparently, he is my friend's client. We are talking about unit trust and i was telling him nothing is bound to go up. It will go down. And he actually know why it go down!

"You know why go down?!!"
" i know"
"why?"
" because hor, those stockholders hor, they eat the company money ah!"

i peng.

Merry go round type
This type is what you damn pissed with especially you know your plans are in fact, much superior. When you say A, he will say B. But his B will contridict his A. So you mention about the contridiction in B. He will say back A!

"see, prudential plan is much better"
"but then a difference of 10k is no difference, you know. I can easily earn back" ( This is A)

Here, he sound rather generous with his money. But wait,

"so your worries is about the premium? but then $20 dollar difference is no higher" ( my premium is higher than $20)

"No. $20 is alot of difference" (This is B. He contridict his A)

"but what you put in is what you get. And if 10k is no difference, then what does $20 make any difference. You put in how much, you will get how much" (I show his contridiction)

"10 k is really no difference" ( he go back to A. So here, we have a merry go round)

Alot of other cases also but i am too lazy to type. Ha ha. But i think doing sales, you really need to know the psychological mindset of people. I think this job will prepare me for other jobs in the outside world, for everyday, i am receiving the baptism of fire.

1 comment:

Anonymous said...

If $20 bucks can buy you 5 lunches for a week, which would you worry more? The 10K in future or something to keep you alive?

At times, yes, we have to look further and plan, however we mustnt forget that we must also plan now so that we can look further.

Rdgs,
- The $20 -